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  • System Status Announcement

    2010
    08
    March
    2:30pm

    We will be updating our Windows webservers between the hours of 02:00 and 06:00 on the mornings of Tuesday 9th March, Wednesday 10th March and Thursday 11th March.

    During this time customers websites may be unavailable for a short period of time while the servers are restarted.

    This work is now complete.
    Status of this entry is Closed


  • System Status Announcement

    2010
    07
    March
    10:19am

    Payment operations are failing at the moment, this includes adding and updating credit cards, and taking payments. We are investigating.

    10:30 - The issue is now resolved.
    Status of this entry is Closed


  • System Status Announcement

    2010
    07
    March
    9:12am

    Due to an emergency maintenance, customers with websites on the Load Balanced server NAS14ENT will find their websites offline for a short time starting 09:10, 07/03/2010.

    10:00 - This maintenance is now complete, all services fully restored.
    Status of this entry is Closed


  • System Status Announcement

    2010
    26
    February
    8:50pm

    Customers will currently be unable to login to their control panels.

    Engineers are investigating.

    22:00 - This has now been resolved.
    Status of this entry is Closed


  • System Status Announcement

    2010
    13
    February
    6:08pm

    Customers with websites hosted on Linux web server 213.171.218.162 will currently be unable to access their websites.

    18:10 - This is now resolved.
    Status of this entry is Closed


  • System Status Announcement

    2010
    10
    February
    12:01pm

    Customers using Advanced mailboxes may currently be experiencing issues while sending emails to Hotmail addresses. Our engineers are currently working to resolve this issue.

    UPDATE 11/02/2010
    11:30 - This issue has now been resolved
    Status of this entry is Closed


  • System Status Announcement

    2010
    09
    February
    8:40am

    |
    Status of this entry is Closed


  • System Status Announcement

    2010
    07
    February
    11:58am

    Customers with websites hosted on Linux web server 213.171.218.129 will currently be unable to access their websites.

    12:10 - This is now resolved.
    Status of this entry is Closed


  • System Status Announcement

    2010
    06
    February
    11:31am

    Some customers with Exchange mailboxes on server EXCH-BE33 may currently be unable to connect using Outlook. Outlook Web Access is unaffected by this issue.

    Our engineers are investigating this issue as a priority, and we apologise for any inconvenience caused.

    This issue has been resolved.
    Status of this entry is Closed


  • System Status Announcement

    2010
    05
    February
    5:16pm

    Our Reseller, Dedicated Customers and Sales Phone lines are currently unavailable.

    At the moment please contact our support teams by raising a ticket via webform on our support site or by e-mail.

    Our engineers are investigating to isolate the cause of this issue and restore services as a priority.

    17:18 - Phone services were restored.
    Status of this entry is Closed


 
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