Help & FAQ's - EMS Internet
On this page you will find some of our frequently asked questions and useful information regarding our services. If you're unable to find what you are looking for please contact us and we'll be happy to assist you.
Technical Support Helpline
0905 105 0895*
Monday to Friday - 9:30am to 5:30pm
*Calls cost £1 per minute at all times.
Lost Passwords? Please email us on the address below:
Email: technicalsupport@ems-internet.co.uk
Customer Services
0870 063 0788
Monday to Friday - 9:30am to 5:30pm
Email: info@ems-internet.co.uk
Frequently asked questions
Please click on the question most relevant to your query to display the appropriate answer.
How do I set up my email account?To set-up your email account using Outlook Express please follow the simple steps below:
- Go to Tools and then Accounts.
- On the Internet Accounts window click Add and then Mail.
- Type in a Display Name e.g. Your Company Name
- Click next
- Leave the box checked for 'I have already an email that I'd like to use' and type in your email address: youremail@yourdomain.co.uk
- Click next.
- Make sure POP3 is selected in the first box.
- For the Incoming Mail Server type: mail.yourdomain.co.uk
- For the Outgoing Mail Server type: smtp.yourdomain.co.uk
- Click next.
- Type in your Account Name: youremail@yourdomain.co.uk.
- Click next
- Type in your Password
- Tick the Remember Password box.
- Click Next and Finish.
How do I set up my dial-up connection?
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How do I set up my email account?
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